Shipping policy

Shipping policy

Last updated: 28 October 2026

Free shipping Australia-wide

Every Daylis order ships free to anywhere in Australia. There's no minimum spend.

Delivery times

Most orders arrive within 7 to 14 business days of being placed. During busy periods, such as the weeks before Christmas, deliveries can occasionally take a little longer. If that happens, we'll let you know.

Tracking

Once your order is on its way, we'll email you a tracking number so you can follow it to your door.

Where we ship

We currently ship within Australia only, including P.O. Boxes and parcel lockers where the carrier allows.

Your delivery address

Please check your address carefully at checkout. If you spot a mistake, email us as soon as possible at hello@daylis.com.au and we'll do our best to update it before your order ships.

Damaged or lost in the post? We'll replace it free

Every order is covered by our Sunrise Promise. If your Lighthouse arrives damaged, or tracking shows it's been lost, we'll send a new one free of charge, with no extra shipping fee and nothing to add at checkout. If your order hasn't arrived within 14 business days, email hello@daylis.com.au with your order number (and a photo if it's damaged) and we'll sort it out.

See our Returns & refunds policy for the full Sunrise Promise, including free replacement for faults within 12 months.

Questions

Email us any time at hello@daylis.com.au.